Frequently Asked Questions

Find answers to common questions about our investigation and recovery process.

Your Questions, Answered

Can you recover funds lost to cryptocurrency scams? +

Recovery from cryptocurrency scams is challenging but not impossible. Our success depends on factors like how quickly you report the incident, the type of scam, and whether the funds have been moved to exchanges we can work with. We offer comprehensive scam tracing services to explore every possible recovery avenue.

How long does the recovery process take? +

The timeline varies depending on case complexity. Simple wallet recovery might take 1-2 weeks, while complex scam investigations can take 2-6 months. We provide regular updates throughout the process and work as quickly as possible while maintaining thoroughness.

What information do you need to start an investigation? +

We need transaction hashes, wallet addresses involved, timeline of events, any communication with scammers, exchange records, and any other relevant documentation. The more information you provide, the better we can assist with your case.

Do you work with law enforcement? +

Yes, we regularly collaborate with law enforcement agencies worldwide. We can provide expert witness services, detailed forensic reports, and assist in criminal investigations. Our reports are court-admissible and meet legal standards.

What are your fees? +

Our fees vary based on case complexity. We offer both flat-rate and contingency-based pricing models. Initial consultations are free, and we provide transparent pricing before beginning any work. Payment is only required after successful recovery in contingency cases.